Terms of Use

These Terms and Conditions describe the rules for using Astromania’s online casino and sportsbook services. They explain our relationship with players, set out user obligations, and cover how we handle bonuses, payments and disputes. By registering or using the platform you agree to comply with these terms; we reserve the right to suspend or close accounts that breach them.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your login credentials. We may require identity, address and payment ownership documents to verify your account before allowing withdrawals. We may restrict or close accounts where we suspect fraud, multiple-account abuse, money-laundering, or other breaches of these terms. You must notify us immediately if you suspect unauthorized access.

Eligibility requirements

You must meet any legal age and local requirements to gamble in your jurisdiction; it is your responsibility to ensure you are eligible. We may refuse registration or suspend accounts from restricted locations. We may also require proof of identity and age before providing full access to services.

Acceptable platform use

Use our services for lawful, personal gaming only. Prohibited behaviour includes use of automated betting software, collusion, account sharing, circumvention of geographic controls (for example via VPN), and any attempt to manipulate games or promotions. We reserve the right to void bets, seize funds and close accounts where abuse is detected.

General bonus and promotion rules

Promotions, free spins and welcome bonuses are subject to specific terms. Standard bonus rules include wagering and game-weighting requirements, maximum bet caps during bonus play, and expiry periods. For example, certain deposit-match bonuses carry a wagering requirement and free-spin winnings may have a separate rollover. Promotions may be limited by country and are redeemable only once per eligible player unless stated otherwise. We may withhold or reclaim bonus funds where a bonus is obtained by error or fraud.

Deposits and withdrawals

Payment options, limits and processing times vary by currency and player location. Deposits are generally instant, while withdrawals are subject to verification and processing checks. We require KYC verification before permitting withdrawals; document review can take time and may take up to 72 hours in some cases. Withdrawal limits and any applicable fees are shown in the cashier and may depend on payment method and wagering activity. In particular circumstances, fees or restrictions may apply to funds that have not met playthrough requirements.

Dispute resolution

If you have a complaint, contact our support team first so we can resolve it quickly. Please provide account details and a clear description of the issue. If we cannot reach agreement, we will explain the next steps and any available escalation channels. Contact support at [email protected].

Updates to terms and conditions

We may update these terms from time to time. We will publish revised terms on the site and, where appropriate, notify registered players. Continued use after changes indicates acceptance. If you do not accept an update, you should stop using the service and contact support.