Contact our team
Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Contact us for account verification, deposits and withdrawals, troubleshooting and policy enquiries. We offer multiple convenient communication channels including live chat, email and telephone, and will guide you through verification or payout steps. If you need urgent help, use live chat for the fastest response.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat & email; fastest for urgent issues) |
| General Enquiries | [email protected] (general queries; replies within 24-48 hrs) |
| Affiliate Enquiries | [email protected] (partner enquiries; response in 48 hrs) |
| Phone | +1 347 521 9038 (phone for account and payments) |
| Working hours | Mon-Fri, 09:00-18:00; live chat 24/7; email support available |
Email Support
For detailed requests, account enquiries, or situations requiring documents or explanations, email is the preferred contact method. Please send your message to [email protected] with a clear subject line and up-to-date contact details. Including your account ID and any relevant documents helps us process your request faster and avoids unnecessary delays.
Contact Form
Name <label for="email" style="font-weight:600;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:8px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-weight:600;">Message</label><textarea id="message" name="message" required placeholder="How can we help?" rows="5" style="padding:8px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#1a73e8;color:#fff;padding:10px 12px;border:none;border-radius:4px;font-weight:600;cursor:pointer;">Send message</button>Response Time
Our support team aims to respond quickly: most inquiries receive a reply within one business day. Simple questions are handled promptly, while issues that require verification or third-party checks may take longer to resolve. If a case needs extra time we will keep you updated with progress and an estimated completion timeframe.
Feedback
We value your feedback. Please share any suggestions, ideas, or issues you encounter while using Astromania. Your messages are read carefully by our team and help shape new features, fixes, and promotions. Send your thoughts via live chat or email so we can improve the site and make your experience better.